The ID of the invoice that the credit memo is created from. Whether the credit memo automatically applies to the invoice upon posting. When you apply a credit memo, the total number of credit memo items and the items that credit memo items to be applied to must be less than or equal to 15,000.
You can apply a credit memo to an invoice or a debit memo only if you have the user permission. You create a bill run and set the target date to January 31. An invoice is generated for Charge B and a credit memo is generated for Charge A.
Credit Memo Data Source
You issue a credit to your customer for an unused portion of the service. This is to ensure that accounting E2E are using the same exchange rate. This course describes the common billing complexities of subscription-based businesses and explains how billing is handled within Zuora. You can send memo PDFs automatically to your customers by configuring the memo notifications. When a certain memo event is triggered, the generated memo PDF is sent to your specified email addresses.
If you set this field to true, the credit memo is sent to the email addresses specified in the To Email field of the email template. The email template is the one you set in the Delivery Options panel of the Edit notification dialog from the Zuora UI. See Edit Email Templates for more information about how to edit the To Email field in the email template. Indicates whether to email a credit memo based on the email template setting.
- You can use query parameters to restrict the data returned in the response.
- Credit Memo has to be voided, then the invoice can be voided.
- If the email was sent to your customer, but your customer still has not received it, you can resend it by clicking Email PDF.
- The transaction price will be adjusted for the CM-R transactions.
- The following credit memo of $200 is input to Zuora Revenue to adjust the invoice based on the LIFO credit rule.
Create credit memos for net negative invoice totals
Due to billing mistakes, customers are either undercharged or overcharged. The name of each custom field has the form customField__c. The transaction ID returned by the payment gateway if there is an additional transaction for the refund.
Please keep in mind that if you enable invoice settlement after configuring and using your tenant for a while, support will need to go through a migration process. If the cancelation is not on an overage invoice, this type of transaction line is treated as a future rebill and does not impact any allocation. CM-C lines are uploaded to Zuora Revenue with the ORIG_INV_LINE_ID field specified. After you have posted a credit memo, you can fully or partially apply the credit memo to one or more invoices and debit memos. You can apply credit memos to invoices or debit memos only if you have the user permission.
Refund a credit memo
- Later, you applied a payment with the total amount of $12 to invoice item 2 and taxation item 2.
- In this use case, if you set the Create credit memos mirroring invoice items billing rule to Yes, the credit memo created during invoice write-off is as follows.
- SO based CM lines are uploaded to Zuora Revenue with the ORIG_SO_LINE_ID field specified.
- A credit memo is generated and no invoice is generated.
Set the CREDIT_RULE field to L to apply this credit rule. Setting this field to true, you do not need to separately call the Post a credit memo operation to post the credit memo. To access the generated PDF file, you can download it by clicking View PDF on the detailed credit memo page through the Zuora UI. The date when the refund takes effect, in yyyy-mm-dd format.
Create credit memos for net negative invoice totals without grouping charges
If you leave it empty on the Zuora UI, it will be set to 1 as the default value. Note that this operation only supports writing off credit memos that are fully unapplied. Credit memos that are not fully unapplied cannot be written off by this operation. This field is required for an external refund and must be left empty for an electronic refund. For many companies, payment operations and AR management can be a cumbersome, lengthy, and error-prone process.
The index number of the page that you want to retrieve. For example, if you set pageSize to 20 and page to 2, the 21st to 40th records are returned in the response. You create a bill run and set the target date to March 31. A positive charge is a charge, for which the amount to be billed is greater than or equal to 0.
In this case, Zuora Revenue will reduce the allocatable price and trigger reallocation. In this case, Zuora Revenue will reduce the allocatable price and trigger reallocation. Use this data source to export credit memo data, such as amount, balance, and key dates. Whether to automatically calculate taxes in the credit memo. For a use case of this operation, see Create credit memo.
Zuora Revenue will update the BILLED_DEF_AMT and BILLED_REC_AMT values on the SO line to display how much has been billed and released for this line. Invoice based CM lines are uploaded to Zuora Revenue with the ORIG_INV_LINE_ID field specified. To create a memo from an invoice through the Zuora REST API, see POST Credit Memo from Invoice and POST Debit Memo from Invoice.
The specific implementation might be different according to the option of the Create credit memos mirroring invoice items billing rule. This article describes some common use cases for the invoice write-off feature. You want to write off an invoice with two regular invoice items and their taxation items, and the amount of each taxation item is zero.
You must configure the following settings to enable emailing credit memo PDFs automatically upon posting bill run. Due to billing mistakes, customers are either undercharged zuora credit memo or overcharged. In Zuora Revenue, the accounting will absorb the FX gain/loss into revenue.
The return of quantity against a sales order or invoice. The invoice cancelation in case of the rebill scenario. This parameter filters zuora credit memo the response based on the totalTaxExemptAmount field.
However, that means AR data is limited and siloed in multiple sources – it will be almost impossible to scale as a company grows. This feature is only available if you have Invoice Settlement enabled. The Invoice Settlement feature is generally available as of Zuora Billing Release 296 (March 2021).